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Private Sector Puts Petal to the Metal; Feds Stuck in Second Gear

According to the fourth annual CDW Telework Report, private-sector telecommuting adoption approaches the Federal level, with 14 percent of private-sector employees telecommuting, compared to 17 percent of Federal employees.

In the national survey of private-sector and Federal government employees and IT professionals also revealed that 76 percent of private-sector IT professionals say that their employers provide technical support for remote workers, up 27 percent over 2007. Coupled with every-heightening concerns with traffic congestion, air pollution and gasoline prices, 40 percent of private-sector employees say that the option to telecommute would influence their decision to remain with their employer or take a new job. Further, the study brought to light the fact that employees want greater work/life flexibility, but are still concerned that management resistance will stunt their careers.


To view an in-depth analysis of the 2008 CDW Telework Report, please complete the information form at the link below.




  • Private-sector employers are boosting support investments significantly
  • Almost all Federal agencies offer telecommuters help desk support by phone



  • Despite strong support for telecommuting, a sizeable gap remains between telecommuting policies and telecommuting in practice
  • Private-sector employers have taken significant steps to expand telecommuting iniatives


  • More stringent IT security requirements are controlling remote network access, contributing at least temporarily to the decline in Federal government employees who can continue their work offsite during a business disruption
  • IT security tops the list of telecommuting concerns among IT professionals in both sectors


  • Creation of a business continuity/disaster recovery plan is critical - all employees must know what to do in the event of an emergency
  • All employees need to rehearse procedures for remote working in the event of an emergency


  • Employees are equally or more productive when telecommuting than they are in the office
  • Telecommuting can improve employee recruitment, satisfaction and retention



CDW Corporation executed the research for the 2008 Telework Report in February and March 2008. The 2008 CDW Telework Report, based upon online, telephone and in-person interviews with 550 Federal employees; an online survey of 273 Federal IT professionals; a panel survey of 539 private-sector employees; and a panel survey of 452 private-sector IT professionals, is the first and only side-by-side comparison of telecommuting adoption and IT support in both markets. The margin of error for the report is +/- 4.12 percent for Federal employees, +/- 5.89 percent for Federal IT professionals, +/- 4.16 percent for private-sector employees, and +/- 4.56 percent for private-sector IT professionals.





Barbara Crystal
CDW-G Public Relations
847-968-0710
bcrystal@cdw.com