CDW and Danka Introduce OneRate Program to Help Organizations Control Printing Costs
Flat-Fee Pricing for Genuine HP Toner and On-Site Technical Support
VERNON HILLS, Ill. - March 14, 2006 – CDW Corporation (NASDAQ: CDWC), a leading provider of technology products and services to business, government and education, and Danka Business Systems PLC (NASDAQ: DANKY), one of the largest independent providers of enterprise imaging systems and services, today announced a joint program called OneRate, which enables subscribers to receive genuine HP toner and next business day on-site service for a flat annual fee.
CDW will administer the program so business and public sector customers can predict printing management expenses and ensure toner availability. OneRate caps toner and printing maintenance costs over one, two or three years with a single invoice. It is designed to simplify supply ordering while providing reliable, fast repair service.
OneRate subscribers call a single toll-free number to order HP toner and to report printer malfunctions. CDW will ship the toner to any office location, with free ground shipping. When service issues occur, a team from Danka's 1,200 certified technicians will respond within two hours to resolve the problem by phone or to schedule an on-site visit no later than the next business day.
"Physician Associates is intently focused on promoting health and delivering the highest quality patient care," said Rick Moore, manager of network operations. "The CDW/Danka OneRate program will eliminate one more diversion from that principal focus, capping our printing costs at a pre-determined level while enabling our internal IT staff to concentrate on more pressing matters."
"We're constantly looking for ways to help customers be strategic about their technology investments," said Matt McCloskey, IT services portfolio manager at CDW. "Regardless of fluctuations in labor and printing supply costs, OneRate enables customers to pre-establish their printing costs so they can more accurately plan for other technology needs."
Additional OneRate benefits include:
- There are no extra parts or labor fees
- Fees are determined according to the quantity and model of printers used by the customer
- All owners of new and existing HP LaserJet printers are eligible to participate. This includes color and monochrome laser printers, as well as multi-function laser printers
- In the future, OneRate may be expanded to encompass products from other manufacturers
"The OneRate program, through our partnership with CDW, is another example of how Danka's strategy of Managed Print Services can dramatically improve our customers' bottom-line," said Todd Mavis, president and chief executive officer for Danka. "CDW's OneRate program greatly simplifies laser printer management by consolidating service and toner orders into one annual contract. The OneRate program will eliminate the need to count 'clicks' and make it easier for customers to administrate by eliminating the need for multiple purchase orders, vendor invoices and checks to process. The resulting overhead savings can be dramatic."
About CDW
CDW® (NASDAQ: CDWC), ranked No. 347 on the FORTUNE 500, is a leading provider of technology products and services for business, government and education. CDW is a principal source of technology from top name brands such as Adobe, APC, Apple, Cisco, HP, IBM, Lenovo, Microsoft, Sony, Symantec, Toshiba and ViewSonic.
CDW was founded in 1984 and employs approximately 4,300 coworkers. In 2005, the company generated sales of $6.3 billion. CDW's direct model offers one-on-one relationships with knowledgeable account managers; purchasing by telephone, fax, the company's award-winning CDW.com Web site, customized CDW@work™ extranets, CDWG.com Web site and macwarehouse.com Web site; custom configured solutions and same day shipping; and pre- and post-sales technical support, with approximately 120 factory-trained and A+ certified technicians on staff.
About Danka
Danka delivers value to clients worldwide by using its expert technical and professional services to implement effective document information solutions. As one of the largest independent providers of enterprise imaging systems and services, the company enables choice, convenience, and continuity. Danka's vision is to empower customers to benefit fully from the convergence of image and document technologies in a connected environment. This approach will strengthen the company's client relationships and expand its strategic value. For more information, visit Danka at www.danka.com.
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